Celebrating 20 years of In2action

Happy birthday to us! It’s a very special year for the In2action team as we celebrate 20 years of innovation, consultancy and wonderful clients. Since the very beginning of In2action, fun has always been high on the agenda. Described by a client as professionals in fun, we couldn’t agree more.

We are so proud of all we’ve achieved and learnt over the past 20 years. But most importantly, to reach this milestone with the most hard-working and passionate team who have tackled every hurdle head on with dedication, energy, commitment, and inspiration. Thank you to our team and fantastic clients. So, where did it all begin?

Our most memorable moments…
June 2004
In2action is born. Stemming from years of combined experience in the leisure industry, George and Karen Ross wanted to share their knowledge and help businesses grow and ‘be on a ten’. With a brand-new leadership team in place
In2action launches an exciting phase of developing innovative guest activities and ground-breaking holiday programmes. During this time, In2action also creates and implements specialist staff recruitment and training programmes to cater for the overseas holiday industry.
April 2005
In2action secures a contract with First Choice Holidays to successfully launch the brand-new family concept ‘Holiday Village’ in Majorca, Turkey, Lanzarote and Costa del Sol.  Eighty activity and childcare staff are recruited, trained, and placed by In2action into these resorts to launch and deliver the ground-breaking First Choice Holiday Village family concept. This first season proves to be an enormous success, paving the way for exciting expansion of Holiday Villages into new and far-reaching destinations.
As with any new operation, we’ve had our challenges too. During this period of rapid expansion, working in multiple overseas destinations brought its own unique hurdles, and a learning curve that would transform our own operations and become a case study for future training. Our clients, First Choice Holidays and Canvas were incredibly supportive, and the partnerships developed even further from this point. We went to successfully launch First Choice’s first Holiday Village, and every Family Extra programme slotted perfectly into the Canvas locations. It was an exciting time and these ground-breaking new family holiday products landed extremely well with both Holiday Village and Canvas Holiday guests. This inspired the In2action teams to go the extra mile and become even better!
August 2006
The partnership between First Choice Holidays and In2action continues to flourish with the expansion of First Choice Holiday Villages continuing year on year, to reach nine overseas operational locations by 2008, stretching as far afield as Mexico, Egypt, Turkey and the Dominican Republic.
May 2008
We expanded our client base, operating a business trial in France with Canvas Holidays. This successful trial leads to the launch of the Family Active guest programme, with In2action designing and operating this product across five Canvas Holiday sites for the 2009 summer season.
June 2009
In 2009, both the Holiday Village and Canvas products continued to flourish, with In2action operating nine Holiday Villages and 18 Canvas sites by 2010.
November 2010
With a loyal and dedicated senior management team in place, the early success of In2action continued as the company entered its fifth year of operation. In 2010, we partnered with Hoseasons resorts to develop and introduce the new GO Active concept at 5 UK destinations. Meanwhile, First Choice Holiday Villages continued to excel, with an increase to twelve operating locations around the world. The In2action Management Team also developed their very own Schools Residential Adventure Courses and were soon operating in five UK locations to deliver innovative and inspiring activity experiences for school groups. The small, hand-picked instructor teams were highly trained to ensure each individual child could get the most out of every experience. In return, the instructors received outstanding guest feedback from both pupils and teaching staff. Little did we know, having experience in this field would be so advantageous in years to come.
January 2012
In this year, we were delighted to start working with Center Parcs UK. One of our first projects was to launch a brand new under 12’s and family programme for the 2014 opening of Center Parcs Woburn. This was an exciting development for In2action and the relationship with Center Parcs has flourished over many years.
April 2014
In 2014, In2action was celebrated at the Isle of Wight Chamber of Commerce Business Awards for Excellence, picking up the Winner’s trophy for Business of the Year.
June 2015
We were delighted to receive the highly acclaimed Center Parcs Supplier of the Year Award in 2015. A number of Chamber of Commerce awards were also presented to In2action during this period, for outstanding business achievements. Whilst still maintaining exceptional services for Holiday Village, Canvas Holidays and other highly valued clients, In2action expanded its services further, with Eurocamp appointing In2action to conduct a training and consultancy project.
October 2016
The relationship with Hoseasons flourished and by 2016, In2action was operating the GOActive programme at 16 centres across the United Kingdom.
May 2020
As with so many companies within the leisure and travel sector, the global impact of Covid hit In2action hard. But with these challenges also came opportunities.
April 2021
In 2021, In2action joined the Inspiring Learning group. We went through significant change during this transition period, with an organisational restructure and new business focus, but the In2action team remained intact and the company ethos to strive for excellence in all areas still shines through.  We waved goodbye to Spike, the little character in our logo, and embraced the opportunity to thrive within the Inspiring Learning brand and group. The move quickly brought exciting new prospects and expansion into new market areas. In2action was soon working on an exciting product development project in Dubai with MAF. Previous contracts were also retained with Simpson Travel and other valued clients.
June 2024
In2action has since expanded into new partnerships within hospitality and corporate businesses, as well as maintaining work within the leisure sector. And, as winter draws closer, we look forward once again to embracing one of our favourite winter roles, working with Center Parcs on their Winter Wonderland Concept, and training Santa and his Elves!