We add extra sparkle

Activity Services from In2action

Our projects range from ‘one off’ reviews or designs to full outsourced contracts where we work with you to review your current offering, design innovative new concepts, transform your people and support you to deliver it to your guests.
Our processes are thorough and detailed, we ensure that we fully understand your goals and business needs before starting a project. We’re here to ensure that your unique selling proposition is unmatched, differentiated, has extra sprinkles and a cherry on top.

Review

We’ll listen and get to know you

We like to start our relationships with a good old-fashioned conversation. Whether on Zoom, or in person whilst walking around your location, our team gets to the core of who you are and what you need.

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Design

We’ll tailor it to you

We consider your customers, your site and your goals when designing unique activities for your business. We give your activities a concept and purpose which delivers an exciting and memorable customer journey.

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Transform

We’ll transform your people

Activity design is only part of the puzzle. To provide fantastic experiences to your customers the management and delivery of activities must also be exceptional. We are specialists in training and can upskill your workforce so they can deliver activities with the confidence and enthusiasm your customers expect.

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Support

We’ll do the hard work so you don’t have to

We understand that updating or adding new services to the mix can be challenging to operationalise. That’s why if it suits you, we can manage the whole process. We’ll support every aspect of delivery, through operating systems, and support visits and audits to ensure your customers consistently receive activity experiences beyond their expectations.

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What our clients say.

View case studies

Ed Pyke

Simpson Travel Operations Director

“In2action listened perfectly to our requirements, building a bespoke solution to what we needed. Our delegates all commented on how much they enjoyed the session, and how valuable they found the experience. We wouldn’t hesitate to recommend In2action to any company looking for customer experience training.”

Sandy Gibbons

Operations Director, Canvas Holidays

"In2action has transformed our children's and family activity provision. They've worked in partnership with us to develop a product, which has become an integral part of the Canvas Holidays experience. It's great to be associated with such an enthusiastic and vibrant company."

Paul Hardingham

Strategic Development Director, Hoseasons

"We've worked extremely closely with the In2action team over the last five years, and the partnership has been instrumental in developing, launching and implementing our GO Active Breaks programme."

Helen Bacon

People & Culture Director, Forest Holidays

“In2action have been professional, conceptual and imaginative in the design phase of the project and they inspired, enthused, empathised and challenged in varying degrees, depending on the individuals when training our teams, in all a fantastic experience from start to finish with In2action.”

Abbie Pearce

Leisure and Activities Manager, Parkdean Resorts

“In2action designed and delivered a range of training packages to support us with our culture change. The training has received fantastic feedback from the teams at all levels and we have seen the results through a change in behaviour and customer feedback across the board.”

Heather Perry

Group Leisure Operations Manager, Center Parcs

“We have worked closely with In2action for over a decade and the quality and consistency of their work cannot be matched. I wouldn’t hesitate to recommend In2action and we look forward to many more years collaborating on training projects.”

Luke Gaskins

Head of Hotel Concepts, TUI

"I can wholeheartedly recommend In2action both as a first class adventure activity and childcare provider and also as a provider of excellent service training which goes above and beyond that of competitors. They are great to do business with and a lot of fun.”

Some of our activities

Here are some examples of activities we can provide, some familiar, some unique. If desirable, we are able to design a range of totally new and unique activities, tailor-made for your clients.

Self led activities

In2action are experts at bringing guest experiences to life, even when there is no staff interaction. We have designed a wide range of activities, from small-scale self-led activity trails too much broader self-led activity experiences. If you are looking to enhance and improve your guests experience without introducing more staff input, for example, on a walking trail, in a swimming pool, within an adventure playground or across a much broader adventure concept then In2action will be delighted to help.

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Play concepts

With over 20 years of experience working around the world with families and children of all ages, In2action has a unique and insightful way of looking at play concepts to suit different ages, stages, environments, and budgets. We firmly believe that play should be an integral part of any holiday, activity, or fun day out! If you are looking to add play as a magic ingredient to your concept, we’d love to introduce you to our very own Play2inspire products or discuss bespoke play concept designs.

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Water based activities

We understand what a great impact the addition of water-based activities can make on any guest programme, whether it be in a pool, pond, lake, or open water. In2action has vast experience in operating fun-based water activities across a range of environments and different guest experience levels. Whether you are looking for fun pool-based toddler sessions, creating a unique pool-play environment, rafting and paddle boarding on a lake, or wishing to add new water activities elsewhere, In2action will help you review your options and implement activities to meet your needs and delight your guests.

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Off ground activities

From forest rollercoasters to jump bags, aerial adventure courses or digital climbing, In2action has vast experience in introducing off-ground activities to bring a wow factor into any activity programme. We will consult with you to ensure that any off-ground activity additions to your programme will be the perfect option for your environment, activity team, concept, and guest profile. We can then collaborate with you to ensure that the delivery of your off-ground experiences is safe, successful and a true highlight for your guests.

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Sports & fitness

In2action is passionate about delivering fantastic and inspirational sports and fitness experiences to guests of all ages. We pride ourselves on creating activity opportunities to appeal to all ages and abilities. We will work with you to deliver the best possible sports and fitness programmes for both first-timers and those looking to progress their skills.

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Family activities

At In2action we fully understand the enormity and importance of creating special family experiences. We will explore all your opportunities for delivering fantastic family adventures and special moments. From simple walks to cutting-edge activities, In2action can create a family activity concept perfect for you and your guests.

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Teens

At In2action we know teens are always looking for something new. We will work with you to identify opportunities to create a cutting-edge teen programme within your facilities. We will bring just the right balance of activities, adventures, social time, fun time, and chilling to ensure everyone has a great time.

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Kids clubs

We know your kids’ clubs need to be special, so we create tailor-made concepts to match your needs and delight your guests. We will tap into the culture of your organisation to ensure the kids clubs you offer are a perfect match. From creative arts, to sporting skills, new adventures, and fun-time, we think outside the box to create activities, experiences and programmes that enable you to market and deliver your best possible kids clubs.

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Pre-school & creche

We create activity experiences to delight your youngest guests! Whatever your location, environment, and desired themes, In2action will design and deliver fantastic activity programmes. From fun crafts and arts, imagination and playtime, to never-tried-before activities, we will create and capture special moments, either just for the children or for parents to get involved too.

Light entertainment concepts

We can enhance your entertainment and events program with engaging and innovative concepts, from Interactive gameshows, theatrical immersive experiences, character mascot stories and shows and engaging daytime events. Let us get creative and help give your visitors or guests some unique and memorable experiences.

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We have worked with...

TUI

The ‘Holiday Village’ concept that In2action designed for TUI had the highest guest return rate out of all First Choice products, and was consistently high scoring for customer service scores.

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Activity Services from In2action

We’ll listen and get to know you

We’ll tailor it to you

We’ll transform your people

We’ll do the hard work so you don’t have to

What our clients say.